Experience

18+ years leading complex digital, eCommerce and enterprise technology programmes.

Technology delivery leader with 18+ years leading complex digital, eCommerce and enterprise technology programmes, built on a strong foundation in software engineering, architecture and programme assurance. Equally credible running traditional PRINCE2 and waterfall programmes under formal PMO governance and leading scaled Agile delivery across multiple SAFe Agile Release Trains. Well placed to guide organisations moving from project-led delivery to product-centric, continuous delivery models.

Experienced in leading delivery organisations of up to 150 people, developing project managers, delivery managers and Scrum Masters, strengthening PMO and governance frameworks, and building product management capability by coaching Product Owners in roadmaps, prioritisation and outcome-focused delivery. Has operated at VP level and above in global enterprises, providing the governance, financial control, benefits tracking and delivery confidence that executive teams need to make decisions.

Leadership highlights

Career History

VF Corporation [Contract]

Project Manager | Release Train Engineer · 06/21 – 08/26

Brands: The North Face, Vans, Timberland, Smartwool, Icebreaker, Altra, Napapijri, JanSport, Kipling & Eastpak

Led delivery across large scale digital commerce, Shopify platform migration and commerce modernisation programmes for multiple global brands across EMEA and North America. Provided delivery leadership, governance and executive visibility across product, engineering, QA, business, vendor and senior leadership groups.

Ran Release Train processes across two ARTs, leading PI Planning, ART Syncs, Scrum of Scrums, release planning, risk and dependency management and continuous improvement. Reported at VP level and above using formal PMO standards, financial controls and governance processes, giving clear visibility of progress, risks, budget position, delivery confidence and launch readiness.

  • Delivered global and regional custom eCommerce launches for The North Face, Vans and Timberland.
  • Managed Shopify migration delivery for Smartwool, Altra, Napapijri, JanSport, Kipling, Icebreaker and Eastpak, moving from custom commerce, Magento and Salesforce Commerce Cloud, with ownership of platform readiness, third-party dependencies, cutover planning, launch governance and post launch stabilisation.
  • Prioritised competing demands across product, engineering, vendor and business stakeholders, keeping delivery aligned across multiple brands, regions and launch timelines.
  • Supported the shift to product aligned ARTs and continuous delivery, strengthening engineering practice across DevOps, CI/CD, TDD and BDD.
  • Worked with procurement on contract negotiation, aligning vendor commitments, delivery expectations and commercial controls, and supported post launch benefits tracking.

Kingfisher Ltd [Contract]

SAFe Advanced Scrum Master | Agile Delivery Manager · 09/19 – 06/21

Brands: B&Q, Screwfix, Castorama

Delivery leader across digital experience and eCommerce initiatives, acting as the central coordination point between product, technology, delivery and senior stakeholder groups. Facilitated Wave PI Planning and wider SAFe processes, translating business priorities into structured team plans, dependency management and iterative delivery.

  • Built product management capability by coaching Product Owners and onshore and offshore teams in story mapping, backlog prioritisation, roadmaps and outcome focused delivery.
  • Launched the new B&Q custom eCommerce platform and an improved Screwfix platform.
  • Improved B&Q site performance by an average of 300% by leading a specialist technical team to change the architectural solution.
  • Launched a new Castorama eCommerce platform built on reusable components developed for B&Q, creating a shared platform approach across brands.

River Island [Contract]

Agile Delivery Lead · 03/19 – 09/19

Improved delivery predictability, team performance and business visibility across product, engineering and stakeholder groups, introducing stronger release planning, data-led feedback and coaching.

  • Delivered the RFID rollout across the River Island estate, aligning technology delivery, business readiness and release planning.
  • Increased team velocity fivefold and halved cycle time through improved delivery focus, coaching and flow management.

Schroders [Contract]

Scrum Master · 08/18 – 03/19

Improved Agile delivery across multiple financial services technology teams within a SAFe environment, supporting release planning, Product Owners and ART level Product Increment planning.

  • Increased delivery transparency using BORA metrics and root cause analysis, and managed third-party suppliers delivering bespoke components into an off the shelf solution.
  • Launched public and internal facing solutions across multiple financial functions.

Previous History

Marks and Spencer [Contract] — Lead Delivery Manager · 10/17 – 08/18

AWin [Contract] — Lead Delivery Agent · 01/17 – 08/17

The Travel Corporation — Scrum Master / Agile Coach · 03/15 – 11/16

Chilli People [Contract] — Scrum Master / Agile Coach · 03/10 – 11/14

VocaLink [Contract] — Programme Assurance Manager / Technical Quality Manager · 02/07 – 01/10

Programme assurance and quality governance for critical UK payments infrastructure programmes.

Earlier career

Senior engineering, architecture and team leadership roles across government (HM Customs and Excise), financial markets and trading (Euronext LIFFE, British Petroleum, Thomson Financial / Carson), enterprise software (BEA Professional Services, Systems Union Group) and life sciences (Parexel).

Education & Qualifications

PRINCE2 Practitioner (93%) · Certified Scrum Master · SAFe Advanced Scrum Master

BP financial trading certificates: Swaps, Options, Physical Trading, Advanced Swaps and Advanced Options

B.Eng Aerospace Engineering, University of Manchester (UMIST)

Key Skills

Technology Delivery Leadership

Agile, SAFe & Waterfall Delivery

Programme & Portfolio Management

Prioritisation, Roadmaps & Backlogs

PMO Design & Governance Transformation

Benefits Tracking & Value Realisation

Project to Product Operating Models

Risk, RAID & Financial Controls

Product Management Capability

Vendor & Commercial Management

Executive Stakeholder Management

Architecture, DevOps & AI Awareness

Interests: emerging technology, AI, LLMs and agentic AI with a focus on practical business application; continuous learning, travel and fitness.

Delivered for The North Face · Vans · Timberland · B&Q · Screwfix · Castorama · River Island · Schroders · Marks & Spencer

Get in touch
Ask about Nelesh